How To Use YouBike: Taipei’s Public Rental Bikes

With an increasing amount of bicycle parking stations located around the city, YouBike is an excellent way to get around the city.

How to use YouBike 1.0

YouBike offers a cheap and convenient service that is easy to register for and simple to use by anyone, even a foreigner.

Here’s how you can start renting a YouBike to explore the city or one of Taipei’s many bicycle paths within minutes.

Table of Contents

1. Things required to register
2. How to register
3. Using the YouBikes
4. The rental charges
5. What you need to know
6. Finding YouBike stations
7. YouBike’s Service Center
8. Using the YouBike 2.0
9. Information

EasyCard

There are four things that are required to register:

1. An EasyCard, as shown above,

2. A local phone number that is able to receive SMS messages,

3. Your ARC/APRC number (this ID number should be on your R.O.C (Taiwan) Resident Certificate).

4. Provide your date of birth.

You can find an EasyCard and a SIM card at most convenience stores, such as a 7-Eleven or a Family Mart store. They’re easy to get – just make sure you have all the required items with you when you are registering for the YouBike service.

The YouBike Kiosk at Da'an Park

How to register:

1. Find a YouBike terminal like the one shown above. These bicycles are orange and yellow and must be parked in the docking stations,

2. On the kiosk screen, select English at the bottom-left corner,

2. Select MEMBER CENTER at the top right corner,

3. Select +Join Member,

4. Read and accept all the Charge Rates, Terms of Service, and Policy Info notices, (see below for more details),

5. Enter your Taiwanese phone number. (Ensure that you’re able to receive text messages, as you will be receiving a confirmation code via SMS,

6. You should instantly receive a confirmation code. Check your phone for the numerical authorization confirmation code, and input it on the kiosk screen,

7. Choose a password for your account and enter it in twice for confirmation,

8. Confirm the bike rental procedures, (see below for more details),

9. At this point, it may ask you for your date of birth and your residency ID number which can be found on your ARC/APRC card,

10. Select the registration mode. The simplest way is to press your EasyCard against the sensor zone located below the screen for a few seconds,

11. That’s it, congratulations! Your registration is complete, and you should be able to rent a bike immediately.

YouBike dock informationYouBike dock Information

Using the YouBikes:

1. Locate a docked YouBike that looks suitable, so check the seat height, and inspect the condition of the bicycle such as the tires.

2. Approach the docking station like the one shown above.

3. Hold your registered EasyCard over the corresponding sensor zone until it beeps and the light flashes.

4. Pull the unlocked bicycle straight back from the dock.

5. Ride it to your next destination and find a nearby docking station.

6. Slide the bicycle into an empty dock. The light should change and you’ll hear a beeping sound.

7. Hold your registered EasyCard over the corresponding sensor zone until the beeping stops and the bicycle secures.

The rental charges:

● $10NT per 30 minutes within the first 4 hours.
● $20NT per 30 minutes between 4 and 8 hours.
● $40 per 30 minutes exceeding 8 hours.

The Terms of Service – What you need to know:

After returning a YouBike, you cannot rent another bicycle from the same station after the first 15 minutes.

If you lose a YouBike, you must report it to the police immediately. However, if the bike isn’t found within 3 months, you may be liable to pay $9,000 NTD for the loss ($200 NTD if you’ve only lost the key to it).

YouBike 1.0 app

How to find YouBike stations:

The best way is to download a YouBike app on your phone. We recommend that you use the official YouBike app called ‘YouBike微笑單車1.0 官方版’ by YouBike Co., Ltd. You can find their app by searching for ‘YouBike’ in the Apple iTunes store or Google Play store.

The app is in Chinese, but you can easily pull up a map (shown above) that displays all nearby YouBike stations relative to your location. The markers even change color based on the real-time availability of bicycles at each station.

You could also search ‘YouBike’ on Google Maps. Some of the stations will pop up but the list may not be comprehensive.

YouBike Service Center

The YouBike Service Center

If you have any YouBike-related issues, such as trouble with your EasyCard, you can always visit their service center. It’s a little hut based next to a huge YouBike station nearby Taipei City Hall Station, Exit 3.

We’ve provided their info below.

Using the YouBike 2.0

In recent years, the government launched YouBike 2.0 to provide the public with more convenient YouBike services. YouBike 2.0 uses an onboard computer that uses a lightweight and efficient docking design to increase the availability of more YouBikes across Taipei.

If you’re interested in learning more, we’re in the process of making a guide on how to use the YouBike 2.0 services.

YouBike Service Center

Hours: 10am – 7pm (every day)

Telephone: 02-8978-5511

Email: [email protected]

English address: No. 2, Songren Road, Xinyi District, 110, Taipei City,
(Taipei City Hall Station, Exit 3)

Chinese address: 捷運市政府服務中心(3號出口外/需出站)
臺北市信義區松仁路2號


🗓️ Updated: April 2017 – Taipei.Expats

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