Welcome to the Help & Support

If you’re experiencing any issues or you need answers to a question then we’re on it. We’ve provided a number of ways for you to reach the answers you need.

Ask the Expat Community

Find answers or join the conversations in the Community Help Forum.

Feel free to search for the answers you are looking for within the Taipei Expat Forums. You can also join in to the conversations with your own contribution once you are signed into your account.

Common Questions

Easily scroll through the frequently asked questions for the answers you seek.

The Help & Support Guide Topics

Select the topic from the category drop-down menu that relates to your questions or issues:

Expat Services

Taipei Expats Community

Account Membership

Contact us

If you are unable to find the answers you are looking for, you can always get in touch with us.

We’ve provided our contact details for you to either call us, email in or even write in to our head office.