Welcome to the Help & Support
If you’re experiencing any issues or you need answers to a question then we’re on it. We’ve provided a number of ways for you to reach the answers you need.
Find answers within the community forums.
Feel free to search for the answers you are looking for within the Taipei Expat Forums. You can ask the community or start a topic once you are signed into your account.
➡ Visit the Expat Forums.
Easily scroll through the frequently asked questions for the answers you seek.
The Help & Support Guide Topics
Select the topic from the category drop-down menu that relates to your questions or issues:
If you are unable to find the answers you are looking for, you can always get in touch with us.
We’ve provided our contact details for you to either call us, email in or even write in to our head office.