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The Account Membership Guide
Registering an Account with Taipei Expats
Registering an account is quick, easy and totally free. An account on Taipei Expats gives you full membership to benefit from the Taipei expat community.
The Taipei community is a platform for local expatriates to discuss and offer help to each other in all aspects of expat life in the Taiwanese capital. So, whether you are looking for advice from others experiences, or network with other like-minded expats, the friendly and helpful Taipei Community is always just one click away.
There are many benefits of registering to Taipei Expats
After registering to signing up for an account, you should receive a confirmation email which may take anything up to 10 minutes to reach your inbox. This email comes with an activation link that you must access in order to confirm and complete the registration process
Not Receiving an Activation Email upon Registering
If you haven’t yet received an activation email after 10 minutes of registering, there are some likely reasons as to why, and what you can do to resolve it:
Recovering your Lost Password
If you have forgotten your password, don’t panic, recovering it is easy.
If you are logged out, the option to recover your lost password is within your Account drop-down menu. You can recover it by the Lost Password option.
➡ Recover your password at the Lost Password page.
Once you are in the Lost Password page, enter your email address, and you will be sent an email message with a link to follow to reset your password.
If you are signed in, the option to recover your lost password is within your Account drop-down menu. You can recover it by the Change Password option.
Managing your Account Settings
Once you have an account with Taipei Expats, you will have full site access to the community, services and features.
You are able to manage all these site features by your account settings within your account.
➡ Go to your Account.
Your Profile Details
Having an updated and active profile keeps you visible. You are also more likely to come up as a suggested to other like-minded members. It makes an ideal starting point for getting the most out of networking within the Taipei expat community. Not only that, other expat members can better understand who you are and be more willing to connect with you.
Your profile information details
You can update your information in the Profile Details section of your Account. Enter your information within the fields you want to update. Once you have filled in your new details, don’t forget to scroll down to the bottom of the page and select “Save Changes”.
Your Personal Details
Your personal information details
You can update your information in the Personal Details section of your Account. Enter your information within the fields you want to update. Once you have filled in your new details, don’t forget to scroll down to the bottom of the page and select “Save Changes”.
Your Profile Picture
Having a profile picture is important. Your profile picture helps others within the Taipei community to identify you. Another important reason of a profile picture is it helps you express yourself in order to allow others to get the right impression of you.
Your profile Picture is required: You will need to upload your profile picture before you are able to use any of the Community features. To set or change a new profile picture, go to the Profile Picture within your Account.
– For best results, make sure that your profile image is no smaller than 150px wide by 150px high.
Your Cover Photo
Your profile cover photo communicates about who you are. To set or change a new cover photo, go to the Cover Photo within your Account.
– For best results, make sure that your cover image is no smaller than 654px wide by 225px high.
Your Contact Details
Keeping your contact details up-to-date helps you stay in touch with other members within the community.
You can update your contact details in the Contact Details section of your Account. Enter your contact information within the fields you want to update. Once you have filled in your new details, don’t forget to scroll down to the bottom of the page and select “Save Changes”.
Profile Privacy Settings
You are fully in control of what particular profile details are visible. You are able to individually set what can be seen by the community, by only your friends or only by you. These settings can be changed at anytime within your account.
Your Profile Interests
Based on your preferences, you can receive recommend events, groups and members that match your interests.
Your profile has a very useful friend searching tool that helps you find other like-minded expats within the Taipei community. In order to take advantage of this searching tool, you must first ensure that you have set all your interests within your profile.
To do this, go to your interests within your profile, set them and save your preferences. Once they are set, return back to your profile and see them listed under the interests heading as links – Please note that your settings may take a few moments to update after saving.
Each interest is a link connects you to other members that share that interest with you. You are able to visit these like-minded members, contact them and add them as a friend to your Taipei expat network.
You can also find your profile interest settings within your Account.
You are able to individually set all your email notifications based on your subscription settings within your Account.
These notifications include: The latest Taiwan expat news, upcoming events & festivals and the latest published Taipei guides & articles.
*You are required to be logged in to set your notifications.
Your Warnings & Alerts
You are able set your warnings and alerts within your Account.
These notifications include: Nearby typhoons, severe storms, earthquakes, tsunami, droughts, floods, contaminations and other various disruptions.
*You are required to be logged in to set your notifications.
Your Account Settings
Your account settings give you the options to change your email address, password and community notification settings. You can also used these settings to change the limit of your profile visibility.
These settings can be found within your Account.
Your Billing Options
Your community membership account is completely free. This means your subscription is not recurring and therefore you will not need to update your billing information.
There is a premium level membership being developed which will require a monthly subscription. The premium membership will give members early access to features and paid content, such as downloadable Taipei ebook guides and much more. This is currently in the pipeline, and should be successfully rolled out later on within the year.
Your Invoicing Options
Your community membership account is completely free. This means your subscription is not recurring and therefore you won’t be issued with any invoices on a community membership. Members that are on a paid membership account will find their monthly invoices issued within the invoicing options page.
Advanced Account Settings
The advanced account settings give you more important configurations to your account. These settings allow you to change your account username, export all your account data and even the option to deactivate and remove your account permanently. You can find the advanced account settings in your Account.
Changing Your Username
If you are unhappy with your username, you can change it within your Advanced Settings. Simply go to the Change username settings and enter the new Username of your choice.
Exporting Your Account Data
You have the option to download all your personal account information to your local drive. This can be done within your Advanced Settings. Simply go the Export Data options and request to have an export of all your personal data. Once you have submitted your request, you should get an email within a few hours later that will have an attached compressed file of all your profile data. The data will be sent to the email you provided within your contact information, so please ensure it is correct and up to date.
If you need to put your Taipei Expats profile on hold, you can deactivate your account. Deactivating disables your profile and hides your name and photos from most things you’ve shared. Some info might still be visible to others, like your name in someone else’s friends list and messages you exchanged with other members.
When your account is deactivated:
To deactivate your account, go to your Settings and select the Advanced Settings option from the menu. Once you are in the advanced settings, select Deactivate Account from the list. You will then be taken to your account status options to deactivate your account. choose ‘Deactivate’ and then follow the steps to confirm. You can reactivate your account whenever you want by logging back into Taipei Expats or when you use your Taipei Expats account to log in somewhere else. This means your Taipei Expats profile will be completely restored.
If you have trouble logging back in, you can recover your lost password within the Account drop-down menu. Select the Lost Password option from the bottom of the drop-down menu.
Permanently Deleting Your Account
If you don’t think you will use Taipei Expats again, you can request to have your account permanently deleted. Please keep in mind that you won’t be able to reactivate your account or retrieve anything you have added. If you decide to permanently delete your account instead of deactivating it, you won’t be able to access your account again.
Some of the things you do on Taipei Expats are not stored in your account. For example, a friend may still have messages from you even after you delete your account. That information remains after you delete your account.
To cancel and delete your account, go to your Settings and select the Advanced Settings option from the menu. Once you are in the advanced settings, select Delete Account from the list. Please ensure you have read and understood the information about permanently removing your account. You are able to request to have your account permanently deleted by completing and submitting an account cancellation form.
Your account will be fully deleted within 24 hours after submitting this request. Once deleted, you will not be able to reactivate your account or retrieve any of the content or information you have added.