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The Account Membership Guide
Subscriptions & Memberships
Subscribing to Taipei Expats™
You are able to subscribe to the Taipei Expats™ official website by creating yourself an account with a username and password. You can simply register for an account by the front homepage, look for the top banner and select the register for a free account button.
Alternatively, if you are not on the homepage, you can access the My Account main menu tab, and register from there by the options nestled below.
After registering to sign up to Taipei Expats™ for an account, you should receive a confirmation email that can take up to 10 minutes to be sent to you. This email comes with a link that you must click to confirm and complete the registration process.
Missing Confirmation Email upon Signup
If after 10 minutes, and you haven’t yet received an email, please check that you have entered the correct details such as typing your email address within the registration page correctly. If you have checked that all your details are correct, please contact us so we can assist you, and find out what the issue is.
If you’re experiencing any related registration issues, please contact us at: firstname.lastname@example.org along with your full name and email address, and we’ll get back to you as soon as possible.
Recovering your Lost Password
If you are unable to login as you have lost your password, don’t panic, recovering your password is easy.
Simply return to the Login Here option within the My Account main menu tab, and select the recover password option below the login option.
You will be asked to enter your username or email address to be sent a link to create a new password via your registered email
Account Access & Settings
Once you’re logged into your account, you will have full free access to all the basic Taipei expat services from Taipei Expats™.
Your account presents your current membership level, with the option to upgrade to the premium level membership. The premium membership starts at $10 and then $3.99 monthly thereafter. The monthly payments does not only contribute to keeping the paid content updated, but also to fund extra expat resources which benefits premium members.
If you haven’t already, you can upgrade your account to premium membership in your account settings.
Upgrading to Premium Membership
You can upgrade to the premium level membership by using the options within the My Account main menu tab.
Please Note: All members are only able to register one membership subscription with one email address at any time. If you register for a new membership subscription, the previous account subscription to your email address will be cancelled. This makes way for your new membership account and services.
Account Deactivation & Deletion
If you don’t think you’ll use Taipei Expats™ again, you can request to have your account permanently deleted. Please keep in mind that you won’t be able to reactivate your account or retrieve anything you’ve added. If you decide to permanently delete your account instead of deactivating it, you won’t be able to access your account again.
To permanently deactivate and delete your account, go to the My Account main menu tab, and select the account deactivation option from your account settings. You would be taken to the Membership Cancellation Area where you can perform your account cancellation.
Some of the things you do on Taipei Expats™ aren’t stored in your account. For example, a friend may still have messages from you even after you delete your account. That information remains after you delete your account.